Once you have found what you'd like to order, simply add your items to the cart. Proceed to the checkout where you can enter your delivery information. You'll then be able to choose a carriage option or local collection from our store in Aldershot. You can of course call us to order over the phone if it's more convenient, however our checkout is fully secure.

Yes. Please contact us as soon as possible to make any order alterations.

If your order has been marked as despatched or fulfilled, and you wish to add further items to it, there is an 'add-to-order' fee of £2.00. This is to cover staff and packaging costs to alter your order.

Yes. We accept multiple payment options and we do not have access to your payment details.

Furthermore, County Detailing Supplies is fully compliant with all Data Security Standards. Credit/Debit card payments made through our website are handled by Shop Pay, which is a PCI Level 1 service provider. Level 1 is the most stringent level of certification available in the payment industry.

Additionally, every page on this website is also secured by the latest SSL encryption.

If you place a phone order your credit/debit card details are destroyed once payment has been confirmed.

Yes, we can send our products to anywhere outside of mainland Europe. We use FedEx for our international deliveries.

If you choose Standard Delivery at checkout you will receive your order in 3-5 working days.

If you choose our UK Mainland Express carriage option we fast-track your order through our warehouse. It will be sent on a next-working day service and it will arrive on the next available working day. Please order by 3PM Monday to Thursday.

We have a Saturday Delivery option too, please order by 2PM on any given Friday (excluding public holidays).

We use Royal Mail and DPD Local for all UK Mainland orders.

FedEx is used for international shipping.

We want you to be happy with your order and products, however we understand that sometimes items do need to be returned. Please visit the Returns page to learn more.

You'll see "pH neutral" written on a number of product descriptions, mainly on Snow Foams and Shampoos.

'pH neutral' means a product is neither alkaline nor acidic; it's smack-bang in the middle of the pH scale.

Simply put, it will not strip off any wax or sealant protective layers, making it perfect for maintenance washes or detailing processes where a pH neutral product is required.

If possible, we recommend washing all microfibre towels before first use. A dedicated microfibre wash will aid with this.

The general rule of thumb is to not wash microfibre products with any other kind of material, meaning only wash microfibre products together. Wash light colours and dark colours separately.

Separate towels depending on their use, so if you've used some towels for wheels, wash them together. If you've got a range of towels used for your paint, wash those together. This way you avoid the risk of cross-contamination.

Yes. Products produced in the USA are usually measured in Oz. 16oz, 32oz and larger sizes are in Gallons, for example.

Smaller bottles:
4oz = 118ml
8oz = 236ml
16oz = 473ml
32oz = 946ml

Larger bottles:
64oz (Half US Gallon) = 1.89 Litres
1 US Gallon = 3.78 Litres

This is a general guide, some products may vary slightly.